Teachstone, a Public Benefit Corporation - Product key activation not working at this time - investigation in progress – Incident details
All systems operational
Product key activation not working at this time - investigation in progress
Resolved
Partial outage
Started about 3 years agoLasted about 2 hours
Affected
MyTeachstone Platform
Partial outage from 1:56 PM to 3:36 PM
Updates
Resolved
Resolved
Product key activation is now functioning as expected and this issue is resolved.
Investigating
Investigating
We apologize, at this time product key activation for all online services is not working in the MyTeachstone platform. Our customer support team and engineering teams are working together to identify and correct this issue as quickly as possible.
