Teachstone, a Public Benefit Corporation - Notice history

All systems operational

Online Learning - Operational

MyTeachstone Platform - Operational

Teachstone Store - Operational

Video Services - Operational

Public Website - Operational

Teachstone IOS App - Operational

Notice history

Jun 2023

No notices reported this month

May 2023

MTP / MMCI - video uploads not visible in myCLASS
  • Resolved
    Resolved

    Video uploads for the MMCI and MTP programs are once again working as expected through the Teachstone IOS video upload application.

    Thank you for your patience as we worked to resolve this issue.

  • Monitoring
    Monitoring

    We've released a fix for this issue in production and are verifying the fix to ensure we've permanently fixed the issue with video uploads through the Teachstone IOS app for all users.

  • Identified
    Identified

    Hi,

    We have identified an issue with the MTP and MMCI workflows that is preventing MTP and MMCI video uploads done from the Teachstone IOS app from being visible in the MyTeachstone platform.

    Our engineering teams have identified a fix for this issue and will release the fix tomorrow morning to production.

    In the meantime, if you encounter this issue, please contact customer support and they will be able to assist you and manually associate your uploaded video with your MTP or MMCI sessions.

    Thank you for your patience while we resolve this issue.

Teachstone IOS App - temporarily unavailable for download
  • Resolved
    Resolved

    The Teachstone IOS app is now fully available in the App Store.

  • Monitoring
    Monitoring

    The Teachstone IOS app is now available for some users through the IOS App Store but not yet all users.

    We will provide another update once we have verified the Teachstone app is widely available for download through the IOS App Store.

  • Identified
    Identified

    Hi,

    The Teachstone IOS App is temporarily unavailable for download from the Apple App Store. We are working to restore access to the application as soon as possible and we will provide further updates once we have them.

Apr 2023

No notices reported this month

Apr 2023 to Jun 2023

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