Teachstone, a Public Benefit Corporation - Notice history

All systems operational

Online Learning - Operational

MyTeachstone Platform - Operational

Teachstone Store - Operational

Video Services - Operational

Public Website - Operational

Teachstone IOS App - Operational

Notice history

Nov 2023

No notices reported this month

Oct 2023

No notices reported this month

Sep 2023

MyTeachstone platform - user login, logout and many other platform services unavailable for use by customers
  • Resolved
    Resolved

    The MyTeachstone platform continues to be operational and available for all users.

  • Monitoring
    Monitoring

    The MyTeachstone platform is operational and available to all users. We will monitor performance and availability for the next 30 minutes to ensure that our fix continues to work as expected.

  • Update
    Update

    Our fix is in progress and we are seeing some functionality return - a number of users are reporting that they can now login and logout of the platform.

    More updates soon as the fix progresses.

  • Identified
    Identified

    We are experiencing an outage with the full-text database used by the MyTeachstone platform.

    User login, logout and many other services are currently not working as a result of this issue.

    We have identified and are implementing a fix that will resolve this issue. We will send further updates as the fix progresses.

Sep 2023 to Nov 2023

Next