Teachstone, a Public Benefit Corporation - Product key activation not working at this time - investigation in progress – Incident details

All systems operational

Product key activation not working at this time - investigation in progress

Resolved
Partial outage
Started over 5 years agoLasted 1 hour 39 minutes

Affected

MyTeachstone Platform

Partial outage from 1:56 PM to 3:36 PM

Updates
  • Resolved
    UTC
    Resolved

    Product key activation is now functioning as expected and this issue is resolved.

  • Investigating
    UTC
    Investigating

    We apologize, at this time product key activation for all online services is not working in the MyTeachstone platform. Our customer support team and engineering teams are working together to identify and correct this issue as quickly as possible.