Teachstone, a Public Benefit Corporation - MyTeachstone platform - video playback - closed captioning unavailable – Détails de l'incident

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MyTeachstone platform - video playback - closed captioning unavailable

Résolu
Panne partielle
Signalé le il y a plus de 5 ansA duré environ 3 heures

Concernés

Plateforme MyTeachstone

Panne partielle depuis 5:48 PM à 8:40 PM

Mises à jour
  • Résolu
    UTC
    Résolu

    No further reports of problems. Service fully restored.

  • Surveillé
    UTC
    Surveillé

    Closed captioning and other video-playback related services are restored for all users. Monitoring to make sure we are fully restored before closing the incident.

  • Identifié
    UTC
    Identifié

    Our video provider, Kaltura, is working through a partial outage of their video streaming and playback services.

    Closed captioning for video playback on the MyTeachstone platform is not working at this time.

    We will update further as Kaltura works to resolve these issues with their services - https://status.kaltura.com/