Teachstone, a Public Benefit Corporation - learn.teachstone.com - timing out for some users – Détails de l'incident

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learn.teachstone.com - timing out for some users

Résolu
Opérationnel
Signalé le il y a environ 5 ansA duré environ 3 heures

Concernés

Apprentissage en ligne

Opérationnel depuis 5:57 PM à 9:14 PM

Mises à jour
  • Résolu
    UTC
    Résolu

    LMS performance has been restored for all users.

  • Surveillé
    UTC
    Surveillé

    The database reboot has been completed - we are watching to see if performance has improved for users who reported site slowness before the reboot.

  • Identifié
    UTC
    Identifié

    The vendor will be rebooting the database system behind the LMS to restore service and performance - expect 5-10 minutes of downtime as they do this. Will update again once service is restored.

  • Détecté
    UTC
    Détecté

    Hi,

    Our LMS is timing out for some users - our vendor has been notified about the response time issues we are experiencing.