Teachstone, a Public Benefit Corporation - Historique des incidents

Hi all,

All web support chat functionality has been restored across our entire web presence. Thank you for your patience as we worked to resolve this issue.

Support web chat functionality has now been restored on:

• 2008 observations and learning resources v1

• Public website

Fixes are in progress for support web chat on:

• Online courses / LMS

• Community

Thank you again for your patience as we work to restore this important function throughout our web presence.

Hi all!

Thank you for your patience as we mitigate and resolve this issue.

Webchat is now working again on:

* Online store

* Public status page

* Dashboard (MyTeachstone platform landing page)

* myCLASS

TBD

* 2008 CLASS observations and Learning Resources v1 - fix identified, deployment in progress

* Online courses - teams are working together to create the fix - will not be fixed today

More updates when we have more progress to share.

We have identified a fix - online store web chat (store.teachstone.com) is working again.

More updates to follow as we work to resolve this issue across the MyTeachstone platform.