Teachstone, a Public Benefit Corporation - KinderCare - CDA registration and purchase process failing – Incident details

All systems operational

KinderCare - CDA registration and purchase process failing

Resolved
Operational
Started about 3 years agoLasted about 5 hours

Affected

Teachstone Store

Operational from 8:29 PM to 1:34 AM

Updates
  • Resolved
    Resolved

    The vendor identified the issue and implemented a fix - the Kindercare CDA storefront is once again fully operational.

  • Investigating
    Investigating

    The KinderCare storefront, https://kce.teachstone.com, is currently not allowing users to purchase access to the CDA.

    No other e-commerce purchases are impacted by this outage.

    We are in contact with the vendor and will provide further updates as a fix is identified and implemented.